Frequently Asked Questions
Frequently Asked Questions
This page contains answers to common questions handled by our support staff, along with some tips that we have found useful and presented here as questions.
FAQ |
Answer |
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SteelLogic is compatible with Vista |
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AutoCAD 2006 , 2007 or 2008 |
Where do I get the latest update ? |
Click here or press the 'Downloads' Button in the left-hand frame. |
|
I
get a missing component error after I install an update |
Re-install the Data Access Objects component referenced in the Download Page. |
|
I
get an Error 75 - File/Path Access error when I start the program. |
Make sure the steellogic.lic file in the "C:\Program Files\Steellogic" folder is not marked for 'Read Only' access. Right Click on the file to see its properties. Uncheck the 'Read Only' checkbox if it is checked. |
|
I get a component error
message on installation. |
Yes, this has been
reported as a Windows bug by Microsoft.
Just press 'Continue' if you
receive any 'Failed to Register' error messages.
see
|
|
I
get a network error message when downloading the SteelLOGIC
installation file |
This is possible during heavy network traffic. Try again or try during early morning hours when the net is less congested. |
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I
installed the update but when it runs it appears to be the same version as
before |
It may be - if you did not 'REMOVE' the previous version first. Open the Add/Remove Programs control in the Windows Control Panel and select 'REMOVE' SteelLOGIC to uninstall the previous version. Then re-run the SteelLOGIC installer program. Run SteelLOGIC, press 'Start' and from the AutoCAD command line type CDCVER to get the current version. |
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During installation
I get an Error 1406 - could not write value _MainFeature to key. |
Press continue. This error has been reported on some systems and does not affect SteelLOGIC. Make sure you only have one version of SteelLOGIC installed. Open the Add/Remove Programs control in the Windows Control Panel and 'REMOVE' all versions of SteelLOGIC, if multiple versions are found, before reinstalling. |
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I get a hardware key error when running the program after a normal
installation. |
Make sure your hardware key is plugged into the computer parallel or USB port. Download the updated driver install file to your hard disk. Open and run the Install file. |
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I get a 'Unable to delete Key..." error when uninstalling SteelLOGIC |
Press continue. |
Copyright ©2008 Computer
Detailing Corporation. All rights reserved.
AutoCAD® is a registered trademarks of Autodesk, Inc.
Windows®Vista, Windows®XP are registered trademarks of
Microsoft Corporation.
SteelLOGIC® is a registered trademark of Computer
Detailing Corporation.
Updated 14-APR-2008